United States Sports Academy - "America's Sports University"

The Sport Journal - ISSN: 1543-9518

volume 15

ISSN: 1543-9518

The Impact of Service Quality of Public Sports Facilities on Citizens’ Satisfaction, Image, and Word-of-mouth Intention

Abstract

The purpose of this study was to find the impact of the service quality of public sports facilities on citizen’s satisfaction, image, and word-of-mouth intention. To accomplish the purpose of this study, 354 citizens using a public skating rink were surveyed by means of the revised questionnaires from the prior studies (Hur, 1997; Jang & Bae, 2003; Kang et al., 2002; Lee & Shin, 2004). The content validity and reliability of the questionnaire were determined by conducting a pilot study. The reliability coefficient for the questionnaire was found to be α=.670-.786. The questionnaire utilizing a five-point Likert scale was employed to measure the degree of satisfaction, image, and word-of-mouth intention. The statistical methods in this study included frequency analysis, factors analysis, t-test, one-way ANOVA, and multiple regression analysis. For all the analyses, statistical significance was set at an alpha level of .05. The major findings obtained from this study were as follows: First, it was found that there was a significant difference in the perception of service quality of public sports facilities according to demographic characteristics, such as gender, marital status, educational level, age, occupation, and household income. Second, the operating service, event and program service and safety service had significant effects on citizen satisfaction. Third, the operating service, event and program service, safety service and use service had significant effects on their image. Finally, the results of this study also indicated that the operating service and safety service had significant effects on their word-of-mouth intention.

Static Stretching Versus Dynamic Warm Up: The Effect on Choice Reaction Time as Measured by the Makoto Arena II

ABSTRACT

Purpose: The purpose of the study was to determine whether a dynamic warm up or static stretching had a greater impact on choice reaction time. Methods: Nine recreationally trained subjects (5 males, 4 females) performed single-step choice reaction time trials using the Makoto Arena II testing device, following either a dynamic warm up or static stretching protocol chosen at random for all participants. The static stretching (SS) and dynamic warm up (DWU) protocols the subjects performed lasted ten minutes in duration and were preceded with baseline testing of a sit and reach and a single-step choice reaction time trial. Results: Results of a dependent t-test (p < .05) on sit and reach indicated a significant difference for both baseline to SS (p = .007) and baseline to DWU (p = .000), but not when compared to each other, SS to DWU (p = .246). Dependent t-test results for choice reaction time showed significance(p < .05) for all three categories: baseline to SS (p = .023), baseline to DWU (p = .003) and SS to DWU (p = .009). However, it should be noted that although both SS and the DWU resulted in significance, the greatest difference in the speed for the choice reaction time was found with the baseline to DWU. Conclusion: DWU had a greater impact on a single step choice reaction time and thus should be considered as an element to be incorporated into any athletic training program to enhance athletic achievement.

Effect of Acute Massage on Delayed-Onset Muscle Soreness

ABSTRACT

The purpose of this study was to investigate the effects of acute massage on delayed-onset muscle soreness. A total of 20 subjects (5 men and 15 women; mean age 24 ± 3 years; height 1.7 ± 0.1 m; weight 71 ± 1.4 kg) were randomly assigned to either a massage treatment (MAS, n = 8) or control (CON, n = 12) group. Following preliminary data collection, muscle soreness was induced to both groups using identical protocols. The MAS group received a 10 min massage immediately following the muscle soreness protocol where the CON group did not. Data collected included signals from electromyography (EMG), mechanomyography (MMG), perceived muscles soreness, muscle circumference, and muscle torque. Data were collected for each subject prior to and on days 1, 2, 3, and 7 following the intervention. Repeated measures analysis of variance was used to determine significant differences in the research variables between the groups with p ≤ 0.05. A significant interaction was noted in MMG frequency during isokinetic muscle actions but all other data showed no significant interactions. Based on these data massage may not be beneficial following exercise that induces delayed onset muscle soreness.

Evidence for a Curvilinear Relationship between Burnout and Years of Coaching Experience

ABSTRACT

The purpose of this study was to determine if the relationship between burnout, as measured by the Maslach Burnout Inventory (MBI), and years of coaching experience was curvilinear for male high school coaches. Hierarchical regression found a significant quadratic component for the MBI subscales of Emotional Exhaustion (p<.05) and Depersonalization (p<.05). No significant linear or quadratic relationships were found for the Personal Accomplishment subscale. These results suggest that two categories of burnout as measured by the MBI (Emotional Exhaustion and Depersonalization) do not increase in a linear fashion with coaching experience rather a curvilinear shape was found. Male high school coaches with fewer years of experience suffered more emotional exhaustion and depersonalization than those with more years of experience.

College Choice Factors for Division I Athletes at an Urban University

ABSTRACT

Purpose: Recently there has been much research attention focused on the college and university choice factors of potential student-athletes. Kankey and Quarterman (2007) developed a questionnaire, which was tested on Division I softball players, and advocated for more research utilizing different athlete populations to further analyze college and university choice factors among student athletes. As a result, the purpose of this research is to apply Kankey and Quarterman’s (2007) questionnaire to one athletic department with student athlete respondents from all sports funded by a Division I athletic department in order to ascertain: What factors are important to these Division I athletes when choosing to attend their present school? Methods: Division I student athletes were surveyed regarding the importance of certain factors influencing their decisions to attend this particular urban-serving institution. Online surveys were solicited through sport programs for volunteers. Student athletes took the online survey, which was used to develop an electronic database for analysis. Surveys with missing or skipped information were discarded leaving a sample of 101 respondents (n=101). Results: Statistical analyses indicate the most important choice factor to be the coaching staff. Other important—and highly rated factors—include personal relationships, financially based reasons, and academics/ career development. The least important factors included media related issues, technology outlets, and past coaches. Conclusion: Hossler and Gallagher’s (1987) student choice model is integrated with Symbolic Interactionism in order to understand results. It appears that a variety of factors are important to student athletes, which illustrates the multifaceted identities of student athletes. Applications in Sport: Collegiate sport practitioners and/or coaches working with constrained student development programming and/or recruiting budgets are better able to streamline these processes with a better understanding of student athlete choice factors. Knowing which factors to emphasize during the choice stage of choosing a college/university will better assist urban-serving universities during program development or recruiting.

Sports Confidence and Critical Incident Intensity After a Brief Application of Emotional Freedom Techniques: A Pilot Study

ABSTRACT

Purpose: To determine whether a single session of EmotionalFreedom Techniques (EFT) could reduce the emotional impact of traumatic memories related to sports performance and lead to increased confidence levels in athletes.

Background: A relationship has been noted in other studies between sports performance and psychological factors such as confidence and anxiety levels. Critical incidents, which are experienced as traumaticmemories, are associated with increased levels of psychological distress acrossa variety of symptom domains. Brief EFT sessions have been demonstrated toimprove sports performance and reduce anxiety.

Methods: Female college athletes (N = 10) withtraumatic memories were assessed on three self-reports and one objectivemeasure (pulse rate). Subjective measures were the State Sport ConfidenceInventory, Subjective Units of Distress (SUD), and the Critical Sport IncidentRecall (CSIR) questionnaire, which measured both emotional and physical formsof distress. Subjects received a single 20-min EFT session. Baseline valueswere obtained, as well as pre-, post-, and 60-day follow-ups.

The Kinematics of the Return of Serve in Tennis: The Role of Anticipatory Information

Abstract

Visual anticipatory information from early periods of ball flight is thought necessary to intercept the ball in many sports. This study analyzed the temporal characteristics of returning a tennis serve by manipulating the amount of visual information available to the receiver. The movements of tennis players receiving ‘serves’ were measured on court. Participants received serves when playing against a ball machine or an actual server during full vision conditions and also during partial vision occlusion (i.e., early ball flight, second third, last third of ball projection). We measured the moment of the receiver’s movement initiation; the back swing duration; and the forward swing duration. There were no consistent differences in these movement characteristics between the ball machine and the server up to the projection speed of 125 km.hr-1. There were differences in the duration of the forward swing during the partial vision conditions. Initiation of the forward swing occurred earlier and the swing duration was increased when the first third of ball flight was occluded. Important anticipatory information about when to initiate the forward swing is present during the first third of ball flight. When receiving moderately fast serves up to 125 km.hr-1, the receiver does not appear to use information from the server’s action to modify the timing of their response.

Physical Self-Perception Profile of Female College Students: Kinesiology Majors vs. Non-Kinesiology Majors

ABSTRACT

The purpose of this study was to compare college student’s Physical Self-Perception Profile (PSPP) (18) scores in female kinesiology majors and non-kinesiology majors. Participants included 68 female kinesiology majors and 88 female non-majors in a mid-sized university. The mean age for the kinesiology majors was 20.8 years with a standard deviation of 2.31 and non-kinesiology majors was 19.7 years with a standard deviation of 3.16. MANOVA results indicated a significant difference between kinesiology majors and non-kinesiology major’s self-perceptions. Results show that kinesiology majors had significant higher self-perceptions of their sports competence, physical condition, physical self-worth, and physical strength. Researchers believe that identifying groups of people with low self-perceptions of theirphysical abilities and implementing strategies to improve these self-perceptions to increase physical activity levels may help in decreasing weight related health issues. This study will aid coaches, teachers, parents, athletic trainers, and health and fitness instructors in assessing individuals who struggle with low self-esteem in relation to their physical abilities and movements.

The Mentoring Role of High School Girls’ Basketball Coaches in the Collegiate Recruiting Process

ABSTRACT

This study was designed to determine Louisiana high school girls’ basketball coaches’ perceptions of their roles as mentors; the impact coaches have on choices female athletes make regarding attendance in post-secondary education; the type of information possessed by the coaches to assist in these decisions; and whether the coaches perceived additional training related to collegiate recruiting was needed for coaches. Coaches reported a strong belief in their roles as mentors, have a disparity of beliefs regarding what students will face during the recruiting process and believe additional training would benefits themselves, their peers, and their athletes. It was further concluded a deficiency exists in the level of knowledge possessed by the coaches regarding recruiting rules and eligibility requirements

Black Coaches Trying to Make It in a White-Dominated Industry: College Football and the Racial Divide

ABSTRACT

Sport participation among Black student-athletes has steadily increased throughout the National Collegiate Athletic Association (NCAA) over the last two decades. The number of Black head coaches in Division I Football Bowl Subdivision (FBS) College Football, however, has remained stagnant and in many years declined (18). Research has stated that the presence of a defined glass ceiling, discrepancies among Blacks and Whites with regard to social capital (social mobility), and factors of intent and interest in becoming coaches have been integral in preventing many Black coaches from pursuing positions as head coaches in college football. Through the use of narrative, this research contributed to the scholarship in this area by providing anecdotal evidence that hurdles still exist for Black coaches, but changes are also occurring that statistics may not reflect. The story of Charlie Friemont, a graduate assistant aspiring to become a college head coach, demonstrates how the aforementioned factors impact his career choices. Many of his experiences align with the previous literature and have impacted him both negatively and positively in his career pursuits. In addition, Charlie’s story introduces a new factor that may impact the trends of this issue in college football.