How Major League Baseball Teams Are Demonstrating Corporate Social Responsibility on Instagram

Authors: Kevin Hull & Joon Kyoung Kim

Corresponding Author:
Kevin Hull, Ph.D.
University of South Carolina
800 Sumter Street
Columbia, SC 29208

Kevin Hull (Ph.D., University of Florida) is an assistant professor of journalism at the University of South Carolina. Joon Kyoung Kim (M.A., Syracuse University) is a doctoral student in the School of Journalism and Mass Communications at the University of South Carolina.

How Major League Baseball Teams Are Demonstrating Corporate Social Responsibility on Instagram

For decades, professional sports teams have worked with local and national charitable groups. These efforts are frequently reported on by the media, but teams now have a chance to showcase their charity work themselves. Through Instagram, teams can post photos and videos about their charity directly to their timeline. This exploratory research study examined how Major League Baseball teams were using Instagram to demonstrate their charitable efforts. A content analysis of 50 posts from every team (N = 1,500) was conducted, with the post content, hashtags used, and fan response analyzed. Findings demonstrated that teams were posting few photos and videos that showcase their charitable work. Additional examination revealed that fans were less apt to like and comment on charitable posts when compared to other types of posts. Implications regarding how professional sports teams should be using Instagram to showcase their charity work are discussed.

Keywords: charity, corporate social responsibility, Instagram, Major League Baseball

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Investigation of Corporate Social Responsibility Activities (CSR) of Fan Organizations

Authors: Ugur Sonmezoglu*(1)

(1) Ugur Sonmezoglu is a Research Assistant Dr. in the Department of Sport Management at the Pamukkale University, Turkey.

*Corresponding Author:
Ugur Sonmezoglu, Ph.D.
Faculty of Sport Sciences, Pamukkale University
Kinikli, Denizli, 20140

The aim of this research was to reveal purposes and effects of corporate social responsibility (CSR) activities of fan clubs. Qualitative research methods were used in the research. Interview and document analysis method were used as a data collection tool. 20 activities of Besiktas (BJK) Karadeniz Eregli Association, Fenerbahçe (FB) Biga Associations, FB Bolu Association, Trabzonspor (TS) Vira Fan Group and Galatasaray (GS) Ultraslan fan clubs, making up the sampling group of the research, were examined by document analysis method. Subsequently, interviews were held with the representatives of these fan organizations. According to the research results, it was revealed that the purposes of fan organizations in CSR activities were dissemination of social awareness, social benefit and realization of advocacy mission; and a process was followed up such as receiving requests from the needy for CSR activities, partnership with non-governmental organizations, fundraising, revenue item formation, and usage of social media and communication tools; and professional approach style in CSR activities, encouragement by the club and the size of fan organizations in social media access webs gave an advantage to CSR projects to succeed.

Moreover, it was observed that CSR activities of fan organizations had favorable effects on the soccer clubs such as strengthening of club image, increasing fan loyalty, gaining supporters and financial contribution to the club. Finally, it was observed that CSR activities had favorable effects on the approach of soccer club to fan organizations, differentiation of fan organization from other fan organizations, on forming good relationships with other fan organizations, on gaining respect, trust and image to fan organization, mingling in fan organizations, growth of fan organizations and increase in loyalty to fan organizations.

KEYWORDS: Fan Organizations, Corporate Social Responsibility, Qualitative Research
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